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Charge 3 display corrupted

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‎11-12-2019 11:52 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎11-12-2019 11:52 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

My Fitbit Charge 3 suddenly appeared with the whole screen covered in white lines, is there anything I can do about this as I’ve tried rebooting it plenty of times.

 

 

Moderator edit: subject for clarity

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‎11-12-2019 12:49

‎11-12-2019 12:49

Contact Customer Support.

View best answer in original post

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3 REPLIES 3

‎11-12-2019 12:49

‎11-12-2019 12:49

Contact Customer Support.

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‎11-13-2019 06:17 - last edited on ‎11-07-2025 06:32 by Fitbit Moderator

‎11-13-2019 06:17 - last edited on ‎11-07-2025 06:32 by Fitbit Moderator

Welcome to the Community, @Mrcook101 and @SunsetRunner, thanks for the input.

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-13-2020 01:00

In response to AlejandraFitbit

‎03-13-2020 01:00

My charge 3 was working perfectly but 20 minutes ago it developed lines down the screen & it’s not lighting up properly

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