help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 display corrupted

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2020 03:32 - last edited on ‎09-22-2020 14:19 by Fitbit Moderator

‎02-09-2020 03:32 - last edited on ‎09-22-2020 14:19 by Fitbit Moderator

Fitbit display corrupted this morning. It is syncing ok and reports battery fine. Tried the long restart method but it just vibrates 3x . Now I have no display at all.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-10-2020 07:48

In response to Fritsch

‎02-10-2020 07:48

It's great to see you around, @Fritsch and @Jaspershep.

 

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
3 REPLIES 3

‎02-09-2020 05:55

‎02-09-2020 05:55

Same thing happened to me this morning.  Called support. Had me do restarts etc. Nothing helped.  No longer under warranty. 🙁

Best Answer
0 Votes

‎02-10-2020 07:48

In response to Fritsch

‎02-10-2020 07:48

It's great to see you around, @Fritsch and @Jaspershep.

 

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎02-10-2020 10:30

In response to AlejandraFitbit

‎02-10-2020 10:30

Thank you Alejandra Fitbit. Spoke to Customer Services this afternoon, they were very helpful. Replacement Fitbit on it's way.

Best Answer
0 Votes