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Charge 3 display corrupted

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‎02-09-2020 03:32 - last edited on ‎09-22-2020 14:19 by Fitbit Moderator

‎02-09-2020 03:32 - last edited on ‎09-22-2020 14:19 by Fitbit Moderator

Fitbit display corrupted this morning. It is syncing ok and reports battery fine. Tried the long restart method but it just vibrates 3x . Now I have no display at all.

 

 

Moderator edit: subject for clarity

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‎02-10-2020 07:48 - last edited on ‎09-11-2025 07:14 by Fitbit Moderator

In response to Fritsch

‎02-10-2020 07:48 - last edited on ‎09-11-2025 07:14 by Fitbit Moderator

It's great to see you around, @Fritsch and @Jaspershep.

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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3 REPLIES 3

‎02-09-2020 05:55

‎02-09-2020 05:55

Same thing happened to me this morning.  Called support. Had me do restarts etc. Nothing helped.  No longer under warranty. 🙁

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‎02-10-2020 07:48 - last edited on ‎09-11-2025 07:14 by Fitbit Moderator

In response to Fritsch

‎02-10-2020 07:48 - last edited on ‎09-11-2025 07:14 by Fitbit Moderator

It's great to see you around, @Fritsch and @Jaspershep.

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎02-10-2020 10:30

In response to AlejandraFitbit

‎02-10-2020 10:30

Thank you Alejandra Fitbit. Spoke to Customer Services this afternoon, they were very helpful. Replacement Fitbit on it's way.

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