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Charge 3 display corrupted

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‎06-11-2020 18:57 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

‎06-11-2020 18:57 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

I know that there are multiple posts already about this. But other than saying to reboot ( which I've tried multiple times) and they are still there. Nobody has answers except that most are getting replacements. My Fitbit has been acting weird. 2 times it has said that the clock is no longer available and to pick a new one. I go into settings pick a new one and then go back to my old choice. Then today I plugged it in to charge while I showered.  When I went to put it back on, it had the white lines. The screen is sluggish. And though I've rebooted multiple times I can't seem to get it to correct itself. 

 

 

Moderator Edit: Clarified subject

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‎09-06-2020 11:26

‎09-06-2020 11:26

It's great to see you around, @Mormonmegs.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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