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Charge 3 display corrupted

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‎12-31-2019 18:43 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎12-31-2019 18:43 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

Today, after I unplugged my Fitbit Charge 3 from the charger I noticed gray lines running vertically on my Fitbit. I’ve restarted it several times, however the screen is still covered in these lines. 

 

 

Moderator edit: subject for clarity

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‎01-01-2020 04:35

‎01-01-2020 04:35

A warm welcome to the Community, @tgalmoff.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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