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Charge 3 display corrupted

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‎01-14-2020 00:01 - last edited on ‎09-24-2020 19:06 by

‎01-14-2020 00:01 - last edited on ‎09-24-2020 19:06 by

Hi, my Fitbit Charge 3 has 3 black lines running throw the clock face. I have reset it twice but no joy the lines are still there 😏

 

 

Moderator edit: subject for clarity

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‎01-15-2020 03:01 - last edited on ‎07-04-2025 08:13 by Fitbit Moderator

‎01-15-2020 03:01 - last edited on ‎07-04-2025 08:13 by Fitbit Moderator

Welcome to the Community, @Happycrafter.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-15-2020 05:48

In response to AlejandraFitbit

‎01-15-2020 05:48

Thank you☺️
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‎01-15-2020 05:51

In response to AlejandraFitbit

‎01-15-2020 05:51

I have the same issue! My Fitbit also didnt charge on my computer and only charged In a wall socket. 

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‎01-17-2020 03:51

In response to AlejandraFitbit

‎01-17-2020 03:51

Hi, thank you for the help. The support team where great, they have sorted it for me😊

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