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Charge 3 display corrupted

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‎02-05-2020 05:07 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-05-2020 05:07 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

The watch is out of warranty by a few days and has now suddenly got a corrupt screen. I have rebooted short and long with no success and I don’t see any other solutions on this forum. Help please. 

 

 

Moderator edit: subject for clarity

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‎02-06-2020 03:18

‎02-06-2020 03:18

Welcome to the Community, @TannahilS.

 

Thanks for troubleshooting this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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