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Charge 3 display corrupted

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‎04-14-2020 11:44 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-14-2020 11:44 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

Fitbit 1.jpgFitbit 2.jpgLines at the top of my screen. Tried following all suggestions including restarting device but no luck.

 

 

Moderator edit: subject for clarity

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‎04-17-2020 13:10

‎04-17-2020 13:10

Hey there, @Carebearck1, great to see you here.

 

I am sorry for the delay in response and appreciate all the photos and efforts in trying to fix this display issue. 

 

Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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