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Charge 3 display corrupted

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‎04-21-2020 10:52 - last edited on ‎09-17-2020 12:06 by Fitbit Moderator

‎04-21-2020 10:52 - last edited on ‎09-17-2020 12:06 by Fitbit Moderator

Hi there.

 

My Charge 3 was showing just lines of dots so I restarted it - twice! Now it is showing most of the words and numbers on the home screen but display dots are incomplete. The words and numbers flash for a few seconds and then the display goes black. Any ideas? 

 

 

Moderator edit: subject for clarity

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‎04-30-2020 12:01 - last edited on ‎10-13-2025 07:21 by Fitbit Moderator

‎04-30-2020 12:01 - last edited on ‎10-13-2025 07:21 by Fitbit Moderator

It's great to see you here, @SunsetRunner.

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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