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Charge 3 display corrupted

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‎04-26-2020 16:26 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-26-2020 16:26 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

No active minutes, no hourly active minutes, no heart rate, no sleep tracking, I guess it tracks steps. I’ve done “all the things” hard start- which it won’t even go through all the lines to reset the short restart.

 

 

Moderator Edit: Clarified subject

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‎06-21-2020 07:14

‎06-21-2020 07:14

It's great to see you here, @Dogsandcats.

 

Thanks for troubleshooting all the issues you have been experiencing with your Charge 3. Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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