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Charge 3 display corrupted

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‎04-29-2020 15:26 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

‎04-29-2020 15:26 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

Help... my Charge 3 has vertical lines across the screen. This will be the 2nd time this has happened, 1st one got replaced which I was very grateful for but I don’t understand why this has happened again. I reported it last week but still waiting for a response from Fitbit on next steps. I've done the reset... wait for smile, change clock face but still has the same issue. Is there anything more I can do?

 

 

Moderator Edit: Clarified subject

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‎06-14-2020 07:49

‎06-14-2020 07:49

Welcome to the Community, @rajchauhan.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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