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Charge 3 display corrupted

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‎04-30-2020 15:30 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

‎04-30-2020 15:30 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

I started getting black lines across the screen of my Fitbit in March. I have tried doing a hard restart. I have tried email customer support. I have tried calling the help line, but was disconnected and not called back. Is there anything I can do about the black lines on the screen of my fit bit. I can barely read the screen anymore.

 

 

Moderator Edit: Clarified subject

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‎06-14-2020 09:15

‎06-14-2020 09:15

It's great to welcome you, @adleech.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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