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Charge 3 display corrupted

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‎05-11-2020 06:49 - last edited on ‎09-17-2020 09:38 by

‎05-11-2020 06:49 - last edited on ‎09-17-2020 09:38 by

I have had lines through my Fitbit screen for a few weeks and it keeps getting worse. I have tried to reset several times and nothing is helping. I have had my Fitbit for just over a year now.

 

 

Moderator Edit: Clarified subject

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‎08-07-2020 07:47 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

‎08-07-2020 07:47 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

It's great to see you here, @KDGifford.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-07-2020 08:00

‎08-07-2020 08:00

I’m having the exact same problems, to the point where I can no longer see my heart rate, steps etc. And it’s even getting hard to see the time now and I’ve had mine for only 11 months!

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