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Charge 3 won't sync

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‎05-09-2020 12:31 - last edited on ‎09-17-2020 09:38 by

‎05-09-2020 12:31 - last edited on ‎09-17-2020 09:38 by

I have updated my steps, distance and active minutes on the app but they are not registering on the dashboard screen therefore showing I haven't met my goals when I have. Any ideas?

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 06:30

‎07-23-2020 06:30

Welcome to the Community, @LizzyGina.

 

If your tracker isn't syncing, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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