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Charge 3 display corrupted

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‎05-16-2020 01:21 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

‎05-16-2020 01:21 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

Since a few days there are vertical gray stripes in my screen. The Fitbit is about a year old. I restarted it, it doesn't work. I would like a response.

 

 

Moderator Edit: Clarified subject

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‎08-02-2020 10:55 - last edited on ‎05-13-2025 04:48 by Fitbit Moderator

‎08-02-2020 10:55 - last edited on ‎05-13-2025 04:48 by Fitbit Moderator

Welcome to the Community, @Judith.S.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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