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Charge 3 setup issues

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‎05-15-2020 08:04 - last edited on ‎09-24-2020 09:05 by Moderator Alum

‎05-15-2020 08:04 - last edited on ‎09-24-2020 09:05 by Moderator Alum

I am trying to add my Charge 3 details to my Fitbit app on my Motorola e5 plus phone. However the link where I am asked to agree to data sharing details isn't working and I can't get any further with the installation. Please advise.

 

 

Moderator Edit: Clarified subject

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‎09-24-2020 09:07 - last edited on ‎11-06-2025 09:06 by Fitbit Moderator

‎09-24-2020 09:07 - last edited on ‎11-06-2025 09:06 by Fitbit Moderator

Welcome to the Community, @John-Drew.

If you are having problems pairing your device, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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