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Charge 3 display corrupted

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‎05-17-2020 15:04 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

‎05-17-2020 15:04 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

My Fitbit started off with all white lines on the screen. It repeatedly went from screen to screen last night. I put it on the charger. I've reset it and I've done the long reset and I've also set it up again. It is now all black and will not turn on. It has been charging all day.

 

 

Moderator Edit: Clarified subject

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‎08-02-2020 11:08 - last edited on ‎05-13-2025 04:46 by Fitbit Moderator

‎08-02-2020 11:08 - last edited on ‎05-13-2025 04:46 by Fitbit Moderator

It's great to see you here, @mommyshark.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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