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Charge 3 display corrupted

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‎05-18-2020 10:53 - last edited on ‎09-24-2020 09:27 by Moderator Alum

‎05-18-2020 10:53 - last edited on ‎09-24-2020 09:27 by Moderator Alum

I have tried the resetting option as suggested by several threads but nothing happens. I get a straight line in the middle. It is only about a year old device and hoping it will come back to life. 

Help!

Thanks

 

 

Moderator Edit: Clarified subject

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‎09-24-2020 09:28 - last edited on ‎11-06-2025 09:05 by Fitbit Moderator

‎09-24-2020 09:28 - last edited on ‎11-06-2025 09:05 by Fitbit Moderator

Welcome to the Community, @NavG.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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