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Charge 3 display corrupted

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‎05-18-2020 15:06 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-18-2020 15:06 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

Hey, I emailed you and told you that my screen is pixelated, and you asked me to change the clock face and sync my account to solve this, and I did all these things but nothing changes and my screen getting worse every day, and no one from the support replies to me!

can you please tell me what can I do?

Thanks

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 12:10

‎08-13-2020 12:10

Welcome to the Community, @Mohammad_87.

 

Keep in mind that due to recent events affecting our operations, support options are limited and wait times are longer than usual. Since you already opened a case with support, I recommend waiting for their reply, I know they will be glad to help you out and provide you a solution.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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