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Charge 3 display corrupted

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‎05-20-2020 19:08 - last edited on ‎09-16-2020 19:50 by

‎05-20-2020 19:08 - last edited on ‎09-16-2020 19:50 by

My Fitbit Charge 3 has white lines through the whole screen. I have tried restart and changing clock face and it still is messed up. Are these under a year warranty? I have had it less than a year. Any other suggestions?

 

 

Moderator Edit: Clarified subject

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‎08-10-2020 11:42

‎08-10-2020 11:42

It's great to see you around, @toritag.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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