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Charge 3 display corrupted

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‎05-26-2020 13:10 - last edited on ‎09-16-2020 19:33 by

‎05-26-2020 13:10 - last edited on ‎09-16-2020 19:33 by

My Fitbit is 5 months old and the pixels at the top are starting to disappear. Time and date are now barely readable. Can this be fixed at all?

 

 

Moderator Edit: Clarified subject

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‎08-30-2020 11:35 - last edited on ‎11-06-2025 09:34 by Fitbit Moderator

‎08-30-2020 11:35 - last edited on ‎11-06-2025 09:34 by Fitbit Moderator

Welcome to the Community, @GageC.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

Let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-30-2020 11:59

‎08-30-2020 11:59

Mine has done the same but only since the new update, I cannot see my screen at all now. Changed the clock face as that sometimes helps but nothing. A completely blank screen??

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