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Charge 3 display corrupted

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‎06-04-2020 06:52 - last edited on ‎09-17-2020 05:35 by Moderator Alum

‎06-04-2020 06:52 - last edited on ‎09-17-2020 05:35 by Moderator Alum

I've restarted my Charge 3 (many times) and updated the App and my screen has grey lines in it. My Fitbit is about 6 months old.  Is it broken? 

 

 

Moderator Edit: Clarified subject

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‎09-17-2020 05:36

‎09-17-2020 05:36

Welcome to the Community, @tamil11.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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