06-09-2020
09:24
- last edited on
10-01-2020
12:06
by
AlejandraFitbit
06-09-2020
09:24
- last edited on
10-01-2020
12:06
by
AlejandraFitbit
I have read a few posts relating this issue across the screen, I have rows of dead pixels showing up as back across the top quarter of the screen. This started off as one or two rows but has increased recently to further down the screen. Other posts suggesting multiple restarts which I have done but it they are still there restricting what I can see. Any help?
Moderator Edit: Clarified subject
10-01-2020 12:08
10-01-2020 12:08
Welcome to the Community, @catherinet1209.
Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.
In the meantime, let me know if you need anything else.