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Charge 3 display corrupted

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‎07-18-2020 09:30 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

‎07-18-2020 09:30 - last edited on ‎09-15-2020 16:41 by Fitbit Moderator

I just finished setting up my Charge 3 and the screen turned black, has one vertical white line across it. I cannot go to any different screen, tried rebooting and re-setting up my device.

 

 

Moderator Edit: Clarified subject

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‎07-24-2020 09:41

‎07-24-2020 09:41

Welcome to the Community, @grac3b3an.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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