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Charge 3 display corrupted

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‎02-12-2021 04:17 - last edited on ‎02-12-2021 05:59 by Fitbit Moderator

‎02-12-2021 04:17 - last edited on ‎02-12-2021 05:59 by Fitbit Moderator

I have a black line going across the screen, tried what other people on here recommended, changed clock faces, and did a reboot through settings, although in the instructions for rebooting it said tracker would vibrate when it restarts, you know when the smiley face appears, dont know what else to do, havent had it a year yet, not very happy😔

 

 

Moderator edit: subject for clarity 

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‎02-12-2021 05:58

‎02-12-2021 05:58

Hello @Cher2484, welcome to the community forums! Thank you for the troubleshooting steps you've followed prior to posting! 

 

Since the inconvenience has persisted, the best way to get help is to contact our Support Team. You can contact them through chat or over the phone. Click here to get connected. 

 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
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