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Charge 3 display corrupted

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‎02-28-2021 15:38 - last edited on ‎03-01-2021 03:22 by Moderator Alum

‎02-28-2021 15:38 - last edited on ‎03-01-2021 03:22 by Moderator Alum

Had lines across screen. I had the watch just over a year. Fitbit kindly replaced after they had my original watch for 6 weeks. Then 4 days of having the new replacement watch, same thing happened. Now Fitbit have said they won’t help. They replaced it once and won’t guarantee the second replacement watch! Baffled how this is acceptable from a supposed reputable company. Knew I should have paid the extra for apple! 

 

 

Moderator Edit: Clarified subject

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‎03-01-2021 03:56 - edited ‎03-01-2021 03:56

‎03-01-2021 03:56 - edited ‎03-01-2021 03:56

Hello @Marky1980, welcome to the community forums! 

 

I'm very sorry for the experience and thank you very much for taking the time to provide your feedback! Please note that our team is always working to enhance your experience and your feedback is a big part of that process. Definitely this works to continue working on improvements to our services and products! 

 

On a side note, I was told by our Support Team that you contacted them. Since you have received information from them, I suggest you to update your case if you require further assistance or if you have any additional comments. This will also help to take your feedback into consideration. 

 

Have a wonderful day! 

Wilson M. | Community Moderator, Fitbit.
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