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Charge 3 display flickering

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‎07-22-2020 16:24 - last edited on ‎09-20-2020 10:44 by Moderator Alum

‎07-22-2020 16:24 - last edited on ‎09-20-2020 10:44 by Moderator Alum

My Fitbit keeps going to the screen wake and notification page, causing the battery to drain rapidly. I have been on the forum pages and tried all your suggestions, like holding button in for 30 seconds and re-setting device.

 

I have changed my clock face, and checked for updates, which just gives me the message error update already on device. There seems to be a lot of people having the same problem in the forum site, the septic in me could think it is all a ploy to force me into upgrading to one of your newer models like Apple were found out to be doing.hope to here back from you soon.

 

 

Moderator Edit: Clarified subject

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‎09-20-2020 10:46

‎09-20-2020 10:46

It's great to see you here, @Dave71.

 

Thanks for troubleshooting this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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