01-22-2020
08:45
- last edited on
09-24-2020
17:35
by
MatthewFitbit
01-22-2020
08:45
- last edited on
09-24-2020
17:35
by
MatthewFitbit
Please can something be done about the screen. It is virtually impossible to see. I have tried all the options and fix's to no avail. Can we have an option for ultra bright as 'normal' ain't cutting it?
Moderator edit: subject for clarity
01-23-2020 03:11
01-23-2020 03:11
Welcome to the Community, @SunsetRunner.
Thanks for letting us know about the issue you are experiencing with your Charge 3 display getting dim. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.
Please let me know if there's anything I may do to assist you in the meantime.
02-05-2020 14:24
02-05-2020 14:24
02-06-2020 06:28
02-06-2020 06:28
Thanks for getting back, @SunsetRunner.
Regarding your inquiry, while we don't have a timeline for resolution, we will continue to investigate these discrepancies. Your patience and understanding will be much appreciated.
I will see you later. 😊