01-22-2020
08:45
- last edited on
09-24-2020
17:35
by
MatthewFitbit
01-22-2020
08:45
- last edited on
09-24-2020
17:35
by
MatthewFitbit
Please can something be done about the screen. It is virtually impossible to see. I have tried all the options and fix's to no avail. Can we have an option for ultra bright as 'normal' ain't cutting it?
Moderator edit: subject for clarity
01-23-2020
03:11
- last edited on
09-11-2025
07:44
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-23-2020
03:11
- last edited on
09-11-2025
07:44
by
MarreFitbit
Welcome to the Community, @SunsetRunner.
Thanks for letting us know about the issue you are experiencing with your Charge 3 display getting dim. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.
Please let me know if there's anything I may do to assist you in the meantime.
Best Answer02-05-2020 14:24
02-05-2020 14:24
Best Answer
02-06-2020
06:28
- last edited on
09-11-2025
07:44
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-06-2020
06:28
- last edited on
09-11-2025
07:44
by
MarreFitbit
Thanks for getting back, @SunsetRunner.
Regarding your inquiry, while we don't have a timeline for resolution, we will continue to investigate these discrepancies. Your patience and understanding will be much appreciated.
I will see you later. 😊
Best Answer