Charge 3 display getting dim

[SolheimSuplex]

In the past few weeks my Charge 3 has been getting dimmer, to the point where I now struggle to see the date and tracked info. I've also used it as my only alarm in the mornings for a year now, but I've had a couple experiences where the alarm doesn't go off at all and I wake up late. Restarting doesn't help and neither does changing the clock face. It's dimmest in the middle, while being brightest at the bottom of the screen.

Moderator Edit: Clarified subject

[AlejandraFitbit]

Welcome to the Community, @SolheimSuplex.

Thanks for troubleshooting these display and alarm issues. Since the steps toy tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

[SolheimSuplex]

Thanks for the reply, but I have already both sent my Charge 3 in for reparations and gotten a new Charge 4 as a replacement