Charge 3 display getting dim

[tlbt]

Like many, my display is almost non-existent on my Charge 3. I did the reset, but no change. I changed the display and no improvement. How do I get hold of anyone at Fitbit to get this resolved or replaced?

Has anyone else started considering an Apple watch as an alternative?

Tom

Moderator Edit: Clarified subject

[AlejandraFitbit]

It's great to see you around, @tlbt.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

[MaryWaldron]

Alejandra,

My display is dimly lit, to the point that U cannot read it. what can I do to get a full, bright read-out again? This is my first attempt to contact Fitbit.

thank you,

Mary

Moderator Edit: Personal info removed

[AlejandraFitbit]

Welcome to the Community, @MaryWaldron.

If you are having problems with your tracker's brightness, I recommend taking a look at this post and follow the instructions provided there.

Let me know the outcome.