07-25-2020
19:09
- last edited on
11-16-2020
10:06
by
AlejandraFitbit
07-25-2020
19:09
- last edited on
11-16-2020
10:06
by
AlejandraFitbit
Charge 3 screen started to go dim a couple days ago after having it for 6months. Parts of the digits you can barely see outside in the daylight. Did all the clock face changes and long reboot and still the screen is dim. Difficult to use for my runs when I can't even see the screen. Even indoors it's hard to see, literally have to squint. App is updated and all. No change. Still dim. Brightness setting is normal and still it's dim.
Moderator Edit: Clarified subject
11-16-2020
10:08
- last edited on
05-12-2025
07:05
by
MarreFitbit
11-16-2020
10:08
- last edited on
05-12-2025
07:05
by
MarreFitbit
Welcome to the Community, @Loyza.
Thanks for troubleshooting this display issue. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
In the meantime, let me know if you need anything else.