07-30-2021
14:16
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07-30-2021
18:27
by
WilsonFitbit
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07-30-2021
14:16
- last edited on
07-30-2021
18:27
by
WilsonFitbit
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My display has some gradient grey bands running vertically. Contacted Support that offered me 30% off a new device. It seems like every year, right after the warranty expires no doubt that it dies. Since it seems that the device dies every year, I’ve decided to get a Apple Watch but since I also have an Aria scale can I continue using the scale with the Fitbit app even if I am no longer using a Fitbit device?
Moderator edit: subject for clarity
07-30-2021 18:36
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07-30-2021 18:36
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Hello @Joyland. Welcome to the community forums.
I'm sorry for any inconvenience caused and thank you for providing your feedback and for contacting our Support Team. In regards with your question, I'd like to let you know that you can step on the scale and it'll give you an accurate reading, but if you want to keep track of your weight, you'll need the Fitbit app on your smartphone.
On a side note, I was able to see that our Support Team provided information and assistance. If you still have additional questions or if you have additional comments, I'd like to let you know that you can reply directly to them and they will be more than glad to continue assisting you.
See you around.

07-31-2021 00:23
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07-31-2021 00:23
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scale will still work in the app even if I choose to not replace the
Fitbit.
Please advise
--
*“**Stories matter. Many stories matter. Stories have been used to
dispossess and to malign. But stories can also be used to empower, and to
humanize. Stories can break the dignity of a people. But stories can also
repair that broken dignity.”** - **Chimamanda Adichie*

07-31-2021 07:46
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07-31-2021 07:46
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@Joyland Thank you for your reply.
I also appreciate your feedback and comments. Please note that any feedback posted in the forums is always welcome as it helps to improve our products, services and overall environment.
As mentioned on the post above, I'd like to let you know that you can step on the scale and it'll give you an accurate reading, but if you want to keep track of your weight, you'll need the Fitbit app on your smartphone. In this case, it doesn't matter if you no longer have a Fitbit device, you will be able to use your Aria scale with the Fitbit app.
For more information, please check: How do I get started with Fitbit scales?
Hope this helps.

