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Charge 3 display stuck

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‎05-09-2020 15:40 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-09-2020 15:40 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

I restarted my Charge 3 (per Fitbit support article) because it was unresponsive but now the smiley face is on the screen all the time and is still unresponsive.

 

 

Moderator Edit: Clarified subject

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‎07-23-2020 06:52

‎07-23-2020 06:52

It's great to see you around, @TitaniumWayne.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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