03-20-2021 08:57 - last edited on 03-21-2021 19:12 by LiliyaFitbit
03-20-2021 08:57 - last edited on 03-21-2021 19:12 by LiliyaFitbit
Charge 3 not tracking miles accurate, what can I do?
Moderator edit: subject for clarity
03-21-2021 19:11
03-21-2021 19:11
Welcome to the Fitbit Community, @Jeep2018.
Thanks for the details shared in your post. If you feel that your distance tracking is inaccurate, confirm the following are correct in the Fitbit app:
Fitbit devices calculate distance by multiplying your walking steps and walking stride length. Similarly, your running steps are multiplied by your running stride length. Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information on how your device calculates your distance and tips to improve accuracy, see How does my Fitbit device calculate my daily activity?
Hope this helps!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.