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Charge 3 doesn't complete the charge

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‎04-14-2021 21:49 - last edited on ‎04-15-2021 04:20 by Fitbit Moderator

‎04-14-2021 21:49 - last edited on ‎04-15-2021 04:20 by Fitbit Moderator

My charge 3 says its charging but isn't all cleaned and restarted still not charging. Only 9 months old

 

 

 

Moderator edit: subject for clarity

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‎04-15-2021 04:23

‎04-15-2021 04:23

Hello @Ggdurbs. Welcome to the community forums! 

 

Thank you for the information and for the troubleshooting steps you've tried prior to posting. If you've followed all of the steps suggested in this link and the inconvenience persists, my best recommendation is that you please reach out to our Support Team for further assistance. You can contact them through chat or over the phone. Click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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