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Charge 3 dropping interval workout

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‎05-25-2020 00:19 - last edited on ‎10-11-2020 10:12 by Moderator Alum

‎05-25-2020 00:19 - last edited on ‎10-11-2020 10:12 by Moderator Alum

During an interval workout my Charge 3 will just come out of it even though I’ve not finished. It doesn’t happen all the time but occasionally and it’s the most frustrating thing in the world

 

 

Moderator Edit: Clarified subject

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‎10-11-2020 10:13 - last edited on ‎06-30-2025 07:59 by Fitbit Moderator

‎10-11-2020 10:13 - last edited on ‎06-30-2025 07:59 by Fitbit Moderator

It's great to see you around, @LydiaWhite.

I understand how are you feeling and would like to know if you keep experiencing this issue with your Charge 3? If so, I recommend restarting your unit by following the instructions provided in the help article: How do I restart my Fitbit device?.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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