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Charge 3 exercise information inaccurate

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‎05-29-2020 16:53 - last edited on ‎10-19-2020 12:10 by Moderator Alum

‎05-29-2020 16:53 - last edited on ‎10-19-2020 12:10 by Moderator Alum

Had a 40 minute walk that somehow is now only reading that it burned 48 calories. Heart rate was about 110 and it now counts as no active minutes. It recorded the right calories and minutes when I did it, but now it’s disappeared. The exercise is there but not the right data? Help

 

 

Moderator Edit: Clarified subject

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‎10-19-2020 12:11

‎10-19-2020 12:11

Welcome to the Community, @napierdon.

 

I appreciate the information provided and would like to know if you keep having problems with your exercise data? Is the rest of your information syncing properly?.

 

I hope to hear from you soon. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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