Charge 3 flickering between screens

[PauTrev]

My charge 3 went haywire last night, it started vibrating like crazy and switching between screens until it ran out of battery. I've tried the 8 second reset and would get the smiley and it would not turn on. Only a horizontal white loading line, and back to haywire.

I've tried the 15 button reset then unplugging and plugging back in, as well as change the clock face, none of it works.

What else can I do?

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @PauTrev, welcome to the Community Forums. Thanks for the details provided about your Charge 3's behavior and for taking the time to troubleshoot it prior to contacting us. 

Since none of the steps you tried have worked, I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to help you in the meantime.