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Charge 3 frozen screen

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‎01-01-2020 11:20 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-01-2020 11:20 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

Since Tuesday my Charge 3 has not been able to move from the clock and date screen?

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎01-01-2020 11:22

‎01-01-2020 11:22

Make sure it is charged and then try a Restart and do it several times if necessary.

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‎01-02-2020 09:14 - edited ‎10-09-2023 08:27

In response to SunsetRunner

‎01-02-2020 09:14 - edited ‎10-09-2023 08:27

Hi there @goldy2phxaz, welcome to the Community Forums. Thanks for the details provided about your Charge 3's behavior.

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case.

Thanks for your help @cbwilsha.

Maria | Community Moderator, Fitbit


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