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Charge 3 half screen black

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‎04-30-2020 15:34 - last edited on ‎09-17-2020 11:01 by Fitbit Moderator

‎04-30-2020 15:34 - last edited on ‎09-17-2020 11:01 by Fitbit Moderator

The top half of my Charge 3 has gone black. At first the top half went very dim and now has completely stopped working. Bottom half showing as normal and screen fully responding. I have tried a reboot but no luck 😞 

 

Any ideas?

 

 

Moderator Edit: Clarified subject

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‎06-21-2020 10:55

‎06-21-2020 10:55

Welcome to the Community, @Jemmar92.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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