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Charge 3 haptic button location

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‎01-01-2020 14:35 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-01-2020 14:35 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

Anyone else got this problem? My haptic button location is only up the top left corner of the watch almost on the top of it, if I need to reset I have to open the two clips and hold down the watch, resetting doesn’t fix it.

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‎01-01-2020 14:42

‎01-01-2020 14:42

Can you please provide a picture?

 

As mine is inset and in the middle

Community Council Member

Wendy | CA | Moto G6 Android

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‎01-01-2020 14:43

‎01-01-2020 14:43

If you  are talking about on the charger, the side button should be right in the middle of the opening.  If it is not, then you do not have it in position to charge.  Slide it around until it snaps into place.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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