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Charge 3 has multiple white lines on the screen

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‎07-09-2021 13:32 - last edited on ‎07-09-2021 16:24 by Fitbit Moderator

‎07-09-2021 13:32 - last edited on ‎07-09-2021 16:24 by Fitbit Moderator

I previously had one white line. Today after cleaning my screen I have multiple white line. Tried all the recommendations:  new clock face, forced restart…. Still I have the lines. 

is my Fitbit toast now?  It is out of warranty I am sure. 

 

 

 

Moderator edit: subject for clarity 

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‎07-09-2021 16:44

‎07-09-2021 16:44

Hello @SethHickel. Welcome to the community forums! 

 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. I believe your Charge 3 has stopped working, but I was able to see that you reached out to our Support Team and they were able to provide assistance and information about your concerns. If you still have additional questions or inquiries, I recommend replying back to them and they will be more than glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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