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Charge 3 is no longer vibrating

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My Charge three has automatically stopped vibrating! I have notifications and alarms show on the screen but with no buzz. I have restarted the device by holding down the button for eight seconds and the smile icon has appeared but with no effect. I have also tried rebooting the device and leaving it in charge but nothing’s working. I need help

 

 

Moderator edit: updated subject for clarity. 

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Welcome to the Fitbit Community, @Debs38. Thank you for mentioning the steps you have followed in order to make your Charge 3 vibrate.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

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