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Charge 3 is not displaying steps

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My Charge 3 dropped display of steps.

 

 

Moderator edit: subject for clarity

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Welcome to the Forums, @Corinnearsc.

 

Can you please be more specific about the issue you are experiencing with your Charge 3? Is the screen blank? Is displaying your other information? Did you change your clock face?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I fixed the problem by going into my edits. I do have another problem. The face of my charge 3 has gone to a streaky gray, making it difficult to read at times.

Sent from my iPad
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Thanks for the update, @Corinnearsc.

 

It's great to hear that the steps issue has been resolved. Now about the display, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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