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Charge 3 is not displaying steps

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‎01-29-2020 17:17 - last edited on ‎09-22-2020 17:20 by Fitbit Moderator

‎01-29-2020 17:17 - last edited on ‎09-22-2020 17:20 by Fitbit Moderator

My Charge 3 dropped display of steps.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎01-30-2020 05:44

‎01-30-2020 05:44

Welcome to the Forums, @Corinnearsc.

 

Can you please be more specific about the issue you are experiencing with your Charge 3? Is the screen blank? Is displaying your other information? Did you change your clock face?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-30-2020 12:24

In response to AlejandraFitbit

‎01-30-2020 12:24

I fixed the problem by going into my edits. I do have another problem. The face of my charge 3 has gone to a streaky gray, making it difficult to read at times.

Sent from my iPad
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‎01-31-2020 06:29 - last edited on ‎09-11-2025 08:28 by Fitbit Moderator

In response to Corinnearsc

‎01-31-2020 06:29 - last edited on ‎09-11-2025 08:28 by Fitbit Moderator

Thanks for the update, @Corinnearsc.

It's great to hear that the steps issue has been resolved. Now about the display, I recommend taking a look at this post and follow the instructions provided there.

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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