01-27-2020
10:51
- last edited on
09-23-2020
17:42
by
MatthewFitbit
01-27-2020
10:51
- last edited on
09-23-2020
17:42
by
MatthewFitbit
My Fitbit no longer resets after 24 hours I also can’t see notifications very dim. Problems came about at same time Fitbit is 3 months old. Will be my last
Moderator edit: updated subject for clarity
01-28-2020 05:03
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-28-2020 05:03
Hi there @Ilovelibby12, welcome to the Community Forums. Thanks for the details provided.
If your Charge 3 isn't resetting at midnight, I recommend verifying that your timezone is correct by following the instructions provide in the help article: How do I change the time on my Fitbit device?. Also, try to restart your tracker to fix the screen that is getting dim.
Give this a go and let me know if the issue persists.
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Best Answer01-31-2020 01:01
01-31-2020 01:01
I figured it out, Time is correct but watch is still difficult to read.Screen is very light. Thank You for getting back to me.
Best Answer01-31-2020 09:04
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-31-2020 09:04
You're very welcome @Ilovelibby12. If you want to adjust your tracker's brightness, I recommend swiping left to settings and tap the brightness option. You can select between: Dim, Normal or Auto.
Give this a try and let me know the outcome.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer01-31-2020 10:42
01-31-2020 10:42
Best Answer