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Charge 3 is not syncing

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‎10-04-2021 16:57 - last edited on ‎10-05-2021 12:14 by Fitbit Moderator

‎10-04-2021 16:57 - last edited on ‎10-05-2021 12:14 by Fitbit Moderator

Not syncing.

 

 

Moderator edit: updated subject for clarity

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‎10-04-2021 17:57

‎10-04-2021 17:57

Hi @Help645A,

 

Have you restarted the Charge 3?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎10-05-2021 12:16 - last edited on ‎08-23-2024 04:33 by Fitbit Moderator

In response to DramaQueenDiva

‎10-05-2021 12:16 - last edited on ‎08-23-2024 04:33 by Fitbit Moderator

@Help645A Welcome to our Fitbit Community. The information that shared my friend @DramaQueenDiva for the syncing issue that your Charge 3 is experiencing is helpful for this type of problems.

In addition, I'd like to share this help article, which contains more troubleshooting steps in order to fix the syncing issue.

Finally, monitor your tracker and see if it syncs properly.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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