Charge 3 is not vibrating

[Cet37]

My charge 3 no longer vibrates (put it on charge yesterday working fine, after it charged it won’t vibrate) I’ve rebooted it, restarted it with both an 8 second hold and 15 second hold. 
This is is my 3rd faulty charge 3 pebble (first 2 the screen died) and this was replaced less than 3 months ago. Customer support says it can’t be replaced as the original one was purchased over 2 years ago I’m just wondering if anyone else has had this many issues with a charge 3. I thought they should last longer than 3 months! Very frustrating 

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @Cet37. Welcome to the community forums. 

I'm very sorry for any inconvenience and thank you for the troubleshooting steps you've performed. At this time, I'd like to let you know that any feedback posted in the forums is always welcome as it helps to improve our products, services and overall environment. 

On a side note, replacement devices are provided for products that are within the warranty period. If your original Charge 3 is no longer under warranty a discount could be an available option but some conditions and requirements should be met.  For more information about our warranty policy, I recommend visiting the following link: https://www.fitbit.com/global/us/legal/returns-and-warranty.

In addition, while there have been other reports, at this time we're not sure about what exactly could have caused the inconvenience with your Charge 3 and some inconvenience may occur due to normal wear. 

Lastly, I was able to see that you reached out to our Support Team and they are currently working on your case. Please keep an eye on your inbox since they should reply back to you soon. 

See you around.