07-28-2020
23:19
- last edited on
09-15-2020
13:03
by
MatthewFitbit
07-28-2020
23:19
- last edited on
09-15-2020
13:03
by
MatthewFitbit
My charge 3 is not vibrating at all since I bought it last month.
Moderator edit: subject for clarity
07-29-2020 18:54
07-29-2020 18:54
Welcome to the Fitbit Community, @Amoz.
I am sorry to hear your Charge 3 is not vibrating. I am here to help. I've shared your post with our Support team and they've mentioned that you already have a case with them. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox.
Meanwhile, please find our helpful tips in this help article: Why didn't my Fitbit device alert me?
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.