help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 is not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2021 10:42

‎11-12-2021 10:42

My charge 3 is not tracking any thing, no heartbeat or steps. Practically its not working.

 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-12-2021 12:50

‎11-12-2021 12:50

Hi @Sheery30  does it show steps on the app? You may need to set it back up if the app doesn't show steps. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎11-12-2021 13:01

In response to Odyssey13

‎11-12-2021 13:01

Welcome to the Fitbit Community, @Sheery30. I'm sorry to hear your Charge 3 isn't working.

 

Please follow the instructions of:  How do I set up a replacement device or add a second device to my account?

 

Thanks for your help @Odyssey13.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer