help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 is showing the wrong time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2020 05:11 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-24-2020 05:11 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

How do I fix time on clock

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-24-2020 06:11

‎01-24-2020 06:11

To fix your time on the clock face on the screen, go to advanced settings through your profile menu. There will be a time zone option, and change that to your time zone.

Best Answer
0 Votes

‎01-24-2020 13:33 - edited ‎06-11-2024 06:11

In response to SkullBurner

‎01-24-2020 13:33 - edited ‎06-11-2024 06:11

Hi there @MauraKB, welcome to the Community Forums. We'll be glad to help. 

I'd recommend following @SkullBurner's directions. Keep in mind that your Charge 3 may be showing an incorrect time if it hasn't synced or if it has been unpaired from your account. Note that your Fitbit grabs the time of the device you're syncing with so it can update the time throughout the day.

Besides the restart you've performed, I'd suggest to take a look at: Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Charge 3, I recommend changing your timezone to a complete different one, sync your device, put the correct time and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer